Online & Mobile Banking Privacy Notice
Overview
The collection, use, and protection of customer information are essential to providing online and mobile banking services. First Vision Bank uses technology and customer information to deliver these services in a secure and convenient manner. We recognize the importance of protecting your privacy and are committed to safeguarding the information you share with us.
This Online Banking Privacy Notice explains how information is collected, used, and protected when you access First Vision Bank’s online and mobile banking services. This notice supplements the Bank’s Privacy Policy, which is provided at account opening and available at any time at https://www.fvb.bank/Privacy-Policy.
Customer Expectation of Privacy
First Vision Bank understands that you expect your personal and financial information to be protected. Your privacy is safeguarded by applicable federal and state laws and by the Bank’s commitment to protecting customer information.
This Online Banking Privacy Notice explains the types of information that may be collected through the Bank’s online and mobile banking services, how that information may be used, and the circumstances under which information may be shared, as permitted or required by law.
First Vision Bank does not sell nonpublic personal information to non-affiliated third parties for the purpose of independent telemarketing or direct mail marketing of non-financial products or services. Information may be disclosed as permitted by law, to process transactions, to service accounts, or as otherwise authorized by you.
The Bank’s information protection practices apply to both active and inactive customer relationships, including deposit and loan accounts. For complete details regarding our privacy practices, including information-sharing practices and customer rights, please refer to the First Vision Bank Privacy Policy.
Customer Security and Protection When Online
First Vision Bank takes reasonable steps to protect customer information accessed through online and mobile banking services. We use administrative, technical, and physical safeguards consistent with federal standards to help protect the confidentiality, integrity, and availability of customer information transmitted electronically.
Online banking services are designed to operate within a secure environment and include controls intended to help prevent unauthorized access and misuse of information.
Customers also play an important role in protecting their information. You are responsible for safeguarding your online banking credentials, logging out of online banking sessions when finished, and promptly notifying the Bank of any suspected unauthorized access or suspicious activity.
User Credentials and Information Use
Customers are responsible for safeguarding their online banking credentials, including user IDs, passwords, and any other authentication information.
First Vision Bank may collect limited information related to your use of online and mobile banking services, such as device information, IP address, browser type, and access times. This information is used for purposes including security, fraud prevention, system performance, and service functionality, and is handled in accordance with applicable laws and the Bank’s Privacy Policy.
Protection and Confidentiality of Nonpublic Personal Information
First Vision Bank protects nonpublic personal information in accordance with applicable federal and state laws, including the Gramm-Leach-Bliley Act. Access to nonpublic personal information is limited to employees and authorized parties who need the information to provide products or services to customers.
The Bank maintains administrative, technical, and physical safeguards designed to protect nonpublic personal information against unauthorized access, disclosure, or misuse. These safeguards are part of the Bank’s overall information security practices and are intended to help protect customer information collected through online and mobile banking services.
Categories of Nonpublic Personal Information We May Collect
In connection with providing online and mobile banking services, and as permitted by applicable law, First Vision Bank may collect nonpublic personal information from a variety of sources, including:
Information you provide through applications, forms, or online banking services
Information about your transactions with the Bank, its affiliates, or others
Information received from consumer reporting agencies
Information received from third parties, such as service providers involved in processing transactions or servicing accounts
The collection of this information is conducted in a manner consistent with applicable laws and the Bank’s Privacy Policy.
Mobile Banking Application Information
When you use First Vision Bank’s mobile banking application, the application may request access to certain information stored on your device to enable requested mobile banking features, support banking services, and enhance security. You will be prompted to grant permission through your device’s operating system before any device information is accessed, and you may manage or modify these permissions at any time through your device settings.
Examples of information that may be accessed through the mobile banking application include:
Location information, if enabled, to support location-based services
Camera access to support mobile deposit and other imaging features
Contacts, only if you choose to use contact-related features
Information accessed through the mobile banking application is used solely to support requested features, provide banking services, and enhance security, and is not used for advertising or to track users across other companies’ apps or websites. Information collected through the mobile banking application is handled in accordance with applicable laws, this Online Banking Privacy Notice, and the Bank’s Privacy Policy.
Categories of Nonpublic Personal Information We May Disclose
As permitted or required by applicable law, First Vision Bank may disclose nonpublic personal information about customers or former customers to third parties in order to provide products and services, process transactions, or otherwise conduct business. Such disclosures may include sharing information with service providers or other parties acting on the Bank’s behalf.
First Vision Bank does not sell nonpublic personal information to non-affiliated third parties for the purpose of independent telemarketing or direct mail marketing of non-financial products or services.
Nonpublic personal information may also be disclosed as authorized by you or as otherwise permitted or required by law. If you no longer maintain a customer relationship with the Bank, we will continue to protect your nonpublic personal information in accordance with applicable laws and the Bank’s Privacy Policy.
Cookies and Similar Technologies
Cookies and similar technologies, such as session identifiers and authentication-related tools, may be used when you access online or mobile banking services. These technologies are used to support secure access, maintain session functionality, and enable required online and mobile banking features.
You may choose to manage or disable cookies through your browser or device settings. However, some online or mobile banking features may not function properly if cookies or similar technologies are disabled.
Cookies and similar technologies used in connection with online and mobile banking services do not transmit viruses or access information stored on your device and are not used for advertising or independent tracking purposes.